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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
E4 is designed to be compatible with all medium-to-high-mass tonearms of the type found on the majority of budget to midrange turntables. And because it’s constructed using the same high-quality core as the other E Series cartridges in the range, E4 is ideal both for those who wish to upgrade an obsolete cartridge in its entirety or those who want to boost the performance of their existing E Series cartridge by replacing the stylus.
The E4 features a ‘nude’ super-elliptical stylus of just 7.6 x 18 microns (0.3 x 0.7 mil), cut and polished from a single homogeneous piece of diamond. This makes for a lower effective tip mass of improved rigidity, which in turn means its ability to retrieve high-frequency detail is dramatically improved when compared to the ‘bonded’ elliptical stylus alternative. It’s far less likely to ‘mis-track’ or overshoot when tracing high-frequency groove modulations, and because of its finely polished 7.6-micron profile it can more effectively fit into closely packed inner grooves. Lower distortion, improved transient response and a flat frequency response all contribute to superior fidelity when compared to any price-comparable alternative.
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