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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
OUTSTANDING MATERIALS
The Pianosa, just like the Mediterraneo and the Giglio, offers a unique combination of high-quality materials and refined technical solutions to achieve the purest audio execution.
The Pianosa follows the sonic philosophy experimented with the full range of GN turntables, taking advantage of the experience and knowledge we developed working on innovative shapes and quality materials.
The Catenary curved plinth, made of Italian walnut hardwood or black lacquered MDF, is handcrafted by the best Italian wood-making artisans who carefully treat every single piece of selected wood, shaping the core of the turntable.
The wooden plinth is coupled with a 20mm thick MDF plinth and reinforced with a 3mm stainless steel plate to provide incredible rigidity.
The result is an audio performance that exceeds any expectations.
We use eco-friendly protective varnishes for all our walnut turntables.
OUTSTANDING SOUND
The electronics that control the power driving the 12V synchronous motor and the specific materials chosen for the Pianosa come directly from the flagship models. It results in a zero vibrations device and an improved torque delivering the greatest dynamic and the finest detail.
The Pianosa features our high-precision platter bearing/spindle design with the lowest coupling tolerance available.
The rectified spindle is made of hardened steel and it precisely matches the chromed ball bearing, reaching the perfect low noise rotational consistency.
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