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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
** Reduced price from 11/1-12/31/2023 **
The E2 cartridge, the middle in the range, features the same spherical stylus profile as the E1 but with the additional benefit of an upgraded aluminium cantilever. This is both stiff and light weight allowing the stylus to more accurately trace medium to high frequencies offering more detail and reducing distortion and mis-tracking during loud passages.
All cartridges in the range feature Magnetic Duplex Technology™-a 'dual magnet' generator assembly with an identical geometry to that of the original cutting head. This means it can more accurately reproduce the stereo information in the record groove, providing better channel separation and a more involving and musical sound stage.
The E-series cartridges have been designed to allow micro-adjustments to be made during production using a special adjustment screw. This means the cartridge can be safely installed in a typical turntable because the angle that the stylus makes with the record surface has been pre-set. The result is an optimized channel balance with zero degrees of horizontal tracking adjustment required. This ensures a consistent and reassuring performance for the life of the product.
Featuring spherical styli with a choice of cantilevers, the E1 and E2 models are ideal as an upgrade to any budget, pre-fitted or obsolete cartridge. The E3 model with its refined super elliptical stylus is a worthwhile upgrade for those wishing to squeeze even more information and detail from the record groove.
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